Our commitment to outstanding member service can only be honored by attracting and retaining the best employees. While all of these measurements are important, we think that the most important measurement is how we serve our members.Ĭommunity First’s strategic goals are built around achieving our mission as measured by our 3 Key Success Factors: Employee Experience, Member Experience, Growth/Financial Sustainability. Others look at metrics and ratios that measure net income, capital, and market share. Industry analysts rely on quantitative signs of strength, safety and growth. There are many ways to measure the performance of a financial institution. Despite the continued challenges presented by the global pandemic, 2021 was a year of strong growth and success for your credit union. Yet, even in the midst of confusing times, we Find a Way to endure and even learn to thrive.
you are our why.Īs we look back at last year we are reminded that not everything can be predicted. “People helping people” is a simple mantra that underscores. Your trust, coupled with our commitment to doing the right thing, is a powerful force allowing us to grow and thrive. Community First is proud to be a local, member-owned financial institution where all decisions are made by employees and volunteers who are very vested in the communities we serve.
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